Robert CowesCo-founder, President Robert is an accomplished entrepreneur with expertise in product management, design, and the execution of lead generation programs, branding, interactive marketing, and account services. Did you also know that before becoming an accomplished entrepreneur our co-founder played baseball for the minor leagues?
Alan DanielCo-founder, CEO With more than 15 years serving industries such as banking, television, and real estate, Alan is an accomplished entrepreneur and a sales and marketing specialist. Alan leads our business development, financial and corporate development initiatives and continues to serve the community as an active member of Rotary International, Texas Exes (MBA Alumni,) and the Angel Investor Community.
Ashok ReddyCTO Mr. Reddy is a seasoned, performance oriented information technology executive with over twelve years of experience in marketing information technology management at division/corporate level within Fortune 500 and management consulting companies.
Tammy ArishenkoffSr. Product Manager Tammy has worked in real estate sales & marketing, technology and software product management for 20+ years. If you need someone with the experience to expertly manage a technology team's efforts around implementation and customer support, she's your woman! Tammy also has an obsession with buying toques and Apple products.
Tanner RossDirector of Digital Marketing Tanner is the SmartTouch digital wiz and has mastered the ins and outs of SEO, SEM, Social Media marketing, Analytic Integrations, and third party media placements. He is also our 2015 Fantasy Football Champion and current office prankster.
Albert Castillo Director of Technology Albert is our fabulous Director of Technology, aka our Director of Email Infrastructure, Web Services, and Hosting. He's had 16 years of experience in the development field and is part of the Texas V Club (Albert really likes his Cadillacs).
Karen RobertsonDirector of Product and Content Marketing Karen brings 20+ years of marketing expertise to SmartTouch. She’s charged with telling our story and demonstrating how SmartTouch helps new home builders and developers generate and nurture leads for new home sales. She loves chocolate, has a clone, and lives Down Under.
Felicity NavaSEO Manager Felicity brings over 13 years of experience in Digital Marketing with a particular talent for SEO to the SmartTouch mix. Don't let that sweet smile fool you though. She knows how to win the fight for keyword rankings and ensure your competitors get knocked down and never get back up. Oh, yeah. She also loves craft beer.
Rebecca EddlemanContent Marketing Coordinator Rebecca graduated from St. Edward’s University with a B.A. in English Literature and a specialization in Creative Writing. When asked what on earth she was going to do with an English degree, she would say, "Be happy." Now she's applying her minor in Writing & Rhetoric to marketing. Her favorite app is Merriam-Webster and she’ll talk Austen with you any day.
Dhivya JairamSr. Account Manager Dhivya brings over 8 years of experience in account management, smiles, and general cheer to the team. She's fluent in 4 languages, but don't let that impress you just yet, because she actually understands 7. She is also our resident Harry Potter expert. Her dog's name is Draco.
Kelsey KovalAccount Manager Kelsey has worked her way up to Account Executive in less than two years. She wears many marketing hats day-to-day and has a passion for account services that helps her clients think beyond the lead! She has an endless love for Asian food and loves going for a run after a long, productive day at the office.
Emil ZawatskiAccount Executive Emil hails from the University of Texas in Austin and started at SmartTouch Interactive as an Account Coordinator. He enjoys hip-hop culture, hates the length of baseball seasons, and remains loyal to his home town, San Antonio, and the San Antonio Spurs.
Haley ThompsonAccount Coordinator Since recently graduating from The University of Texas, Haley has found new hobbies other than studying until 3am. When she isn't juggling the day to day responsibilities in the work world, she enjoys singing, playing guitar and finding new Austin restaurants to try out. She can also find a Family Guy reference for every real life situation, which is a real skill.
Devone TorrenceSmart Desk Manager Devone has an eclectic background in the customer service, care, and support industry. He’s kept clients and customers happy throughout a career in the Healthcare Industry, first as a Customer Service Rep and then as Software Support, and in the Service Industry as a Sous Chef whipping up delicious dishes for 3 years. Our talented and personable Smart Desk Manager handles all support issues quickly and competently to make sure clients continue to generate and nurture leads with NexGen!
DAVID MYERSSr. Implementation & Customer Success Manager David comes to us from an extensive background in customer success and implementation management. He also graduated from Texas Tech University, but we won’t hold that against him. His hobbies - aside from making our clients' NexGen onboarding experience a delightful adventure - include dancing (the two-step, the salsa, & the shuffle), drinking Pina Coladas, and taking long walks on the beach… or in Austin’s case, the greenbelt.
Leads + CRM + Marketing Automation = More Sales