For us, service continues to happen well after the sale. Unlike other providers, we customize every solution to meet your needs.
Our services include total setup and implementation that ensures you hit the ground running the very first day we start working together.
Other Services from SmartTouch
Setup & Implementation
Our services include total setup and implementation that ensures you hit the ground running the very first day we start working together.
Services include:
- Designing a lead scoring process that’s specific to your business and your goals
- Setting up tracking code and web forms
- Customizing fields
- Importing data
- Setting up form letters, contracts and auto replies
- Implementing a marketing automation e-mail series – including design and programming
We’ll customize your lead generation system, and we’re flexible enough to accommodate change orders as necessary.
Training
We can also help facilitate either Web-based or onsite training – your choice. You’ll also have access to our extensive training library and help files, just in case.
Tech support and Client Feedback
Our product philosophy is customer-driven (rather than purely market-driven or investor-driven), and our customers participate in modifications and future enhancements.
Our SmartTouch® CRM product is a software-as-a-service application (SAAS), and the changes our customers suggest are for the good of all clients. We welcome, encourage, and facilitate client feedback.
