Robert Cowes President and CEO Robert is an accomplished entrepreneur with expertise in product management, design, and the execution of lead generation programs, branding, interactive marketing, and account service. He is a HUGE sports fan and played baseball for the minor leagues before becoming an accomplished entrepreneur our co-founder.
Tanner Ross VP of Client Services Tanner is the SmartTouch® digital wiz and has mastered the ins and outs of SEO, SEM, Social Media marketing, Analytic Integrations, and third party media placements. From intern to VP, Tanner, in the words of Robert, is one of our most valuable players. And in the words of everyone else in the office, loves digital marketing and energy drinks a little too much.
Stephanie Short Financial Operations Manager Stephanie joined SmartTouch® in 2016 and has talked her way up into the leadership team… Just kidding, she is a talker, but we love it! She graduated from UT with a BA in English, has been an Alpha Xi Delta national volunteer for 20+ years, and is a proud mother of 2 boys, Chase and Jack. Stephanie has been a huge part of restructuring the SmartTouch® team and business. What more can we say? A lot, actually! But we’ll end with her uncanny people skills, entrepreneurship, and love for trashy historical romance novels.
Jaimee Williams SEM Specialist Jaimee is an Austin, Texas native who attended the university of Toledo with a double major in Information Systems and Digital Marketing and has been working in digital marketing for 5 years. When she is not having a blast at work she is reading, researching or buying more books than she really needs, and exploring all the hiking trails and best restaurants that Austin has to offer.
Karina Saucedo Social Media Specialist Karina’s love of social media started with MySpace (remember MySpace?!). Spending an endless amount of time on perfecting her page with code, pictures, video and witty copy lead her to Texas State University to receive a degree in all things media! She loves going to concerts, tweeting whimsical nonsense, making art, traveling to new places with her best pals, soups, the color #196F3d, and her dog, Pettie.
Eric Sims SEO Specialist Native Houstonian, Eric graduated from University of Houston with a degree in Digital Media, and has been in the SEO and the Digital Marketing industry for 4 years. He loves the challenge it presents every day, almost as much as all the Houston sports teams he grew up cheering for. When he is not working he likes to travel, be outdoors, enjoy video games, movies, live music, and is excited to live in Austin and explore the city!
Ali Taylor Account Executive Ali is a Texas transplant originally coming from the great state of Idaho (yes, the potato state). She previously worked as a virtual marketing and transaction manager for a real estate team that became one of the fastest growing teams in the area. As an Account Executive, she is responsible for implementing inbound marketing strategies that help her clients increase brand awareness, generate leads, and sell more homes faster. When Ali is not helping her clients succeed, you can find her on the golf course becoming the next Paula Creamer... or hunting for the golf balls she loses on every hole.
Kelly! Dugas Assistant Account Executive Yes, Kelly with an exclamation point! That's how passionate of a person and marketer she is. Originally from Louisiana, Kelly has 10+ years of Customer Service, 4 years in Marketing, and 6 years in Management--making her the perfect person to have on our Account Services team. She loves working with clients and strategizing to help them reach their goals. She also hosts some pretty awesome themed parties with delicious themed treats. This year's Halloween party is at your place, Kelly!
Cassidy Beiter Assistant Account Executive Cassidy is another one of our St. Edward’s alums where she studied International Business and minored in German. Guten Tag! A great addition to the team, Cassidy has experience in residential marketing on multi-family, student, and senior living projects, so she hardly comes to us as a newbie in the real estate business. We’re excited to see what her fresh perspective will bring to the Account Services team! She also has mad skills as a goalkeeper from her club soccer days. (Hey, boss. Can we try putting a team together again?)
Michelle Kana Account Coordinator Say hello to Michelle! Our resident Spotify playlist guru with 5 years of customer service experience, and she was the 3rd Top Sales Specialist in the state in her last role. She is a recent graduate from UT Austin with a BS in Advertising and a Business Foundations Certificate from the McCombs School of Business. She is ready to take the real estate marketing industry by the horns, so to speak, and assist clients in creating tactical lead gen campaigns that connect buyers with the home of their dreams.
Devone Torrence Smart Desk Manager Devone has an eclectic background in the customer service, care, and support industry. He’s kept clients and customers happy throughout a career in the Healthcare Industry, first as a Customer Service Rep and then as Software Support, and in the Service Industry as a Sous Chef whipping up delicious dishes for 3 years. Our talented and personable Smart Desk Manager handles all support issues quickly and competently to make sure clients continue to generate and nurture leads with NexGen!
Emil Zawatski Digital Marketing & Technology Support Analyst Emil hails from the University of Texas in Austin and started at SmartTouch Interactive as an Account Coordinator. He enjoys hip-hop culture, hates the length of baseball seasons, and remains loyal to his home town, San Antonio, and the San Antonio Spurs.
Tammy Arishenkoff Product Management Consultant Tammy has worked in real estate sales & marketing, technology and software product management for 20+ years. If you need someone with the experience to expertly manage a technology team's efforts around implementation and customer support, she's your woman! Tammy also has an obsession with buying toques and Apple products.
Albert Castillo Product Management Consultant Albert is our fabulous Director of Technology, aka our Director of Email Infrastructure, Web Services, and Hosting. He has almost 2 decades of experience in the development field and is part of the Texas V Club (Albert really likes his Cadillacs).
Leads + CRM + Marketing Automation = More Sales
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