SmartTouch® Holiday Hours

December 19, 2017


We will be out of office December 25 – January 2, but a member from each team will still be keeping an eye out throughout the business week to take care of questions and emergencies. We’ve also provided a list of contact information for each team member and our Help Desk coverage for the end of the year and beginning of 2018.


Account Service:

Dhyvia Jairam

Sr. Account Manager

(512) 582 5900 x 704


Haley Thompson

Account Coordinator

(512) 582-5900 x 710


Emil Zawatski

Account Executive

(512) 582-5900 x 708


Digital Marketing Team:

Tanner Ross

Director of Digital Marketing

(512) 582-5900 x 702


Felicity Nava

SEO Manager

(512) 582-5900 x 715


Rebecca Eddleman

Content Marketing Coordinator

(512) 582-5900 x 712


CRM Support:

SmartTouch® Support Desk

(512) 582-5900 x 6


Devone Torrence

Help Desk Manager

(512) 582-5900 x 701


David Myers

Sr. Implementation & Customer Success Manager

(512) 582-5900 x 713


Tammy Arishenkoff

Sr. Product Manager

(512) 582-5900 x 700


Albert Castillo

Director of Technology

(512) 582-5900 x 705



Help Desk Holiday Schedule

As with last year, we will have limited coverage for Help Desk Support over the holidays. Christmas Day and New Year’s Day the Help Desk will be closed (but we’ll still have peepers on the Help Desk email). In case of any urgent needs where you may need immediate support, we’ve established the days where someone can be available to monitor the Help Desk and respond to any urgent inquiries.

(512) 582-5900 x 6


Dec. 23 – 24 – Email Support Only

Dec. 25 – Help Desk Closed

Dec. 26 – 29  – Limited Holiday Coverage

Dec. 30 – 31 – Email Support Only

Jan. 1 – Help Desk Closed

Jan. 2 – Limited Holiday Coverage


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Our Affiliations

American Marketing Association
Building Industry and Land Development Association
Home Builders Association of Greater Austin
National Association of Home Builders
Texas Association of Builders

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